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Pro-Bono Pilot Program to Assist Veterans with Developing their Disability Claims

Compliments of: The Veterans Administration

The Department of Veterans Affairs, the American Bar Association (ABA) and the Legal Services Corporation (LSC) announced today a new partnership and pilot program aimed at reducing the claims backlog and making it easier for unrepresented Veterans to receive assistance developing their claims for disability pay.  

“Ending the backlog is an ‘all hands on deck’ effort that requires teamwork, both in and out of government,” said Secretary of Veterans Affairs Eric K. Shinseki. “This partnership between VA, ABA and LSC is aimed at surging resources to deliver earned benefits to Veterans more quickly.”

In the coming months, ABA and LSC attorneys will provide free assistance to a targeted group of unrepresented Veterans who request their help gathering and obtaining evidence required by law to support their disability claims.

The development of the claim is often the longest part of the process that determines whether a Veteran is entitled to VA compensation.  These steps can take more than 200 days in the rating decision process.  The pilot will offer pro bono attorney assistance to Veterans with claims pending at the St. Petersburg and Chicago Regional Offices who do not currently have an authorized representative.

Veterans will choose whether to accept this pro-bono assistance.  Similar Veterans with claims pending at other VA regional offices may also be considered for the pilot, if warranted.

“The ABA is proud to take the lead in connecting veterans with pro bono attorneys who will help them receive the aid our nation owes them for their selfless courage,” said ABA President Laurel Bellows. “We hope that our initial focus on Chicago and St. Petersburg can swiftly be expanded across the nation.”

The claims selected for this pilot program, which are currently — or will soon be — part of the claims backlog, will vary in terms of complexity and degree of completeness.  VA will accredit the attorneys who choose to participate, and the ABA and LSC will provide them with specialized training that will enable them to help evaluate and develop Veterans claims and make those claims ready for a rating decision. The two initial pilot sites were selected based on proximity to ABA headquarters, and the opportunity for the biggest impact on the backlog.

In the coming months, VA will identify eligible Veterans to participate in the pilot program and send letters advising them of all their options for representation to help them advance their claims – from Veteran Service Organizations, attorneys and claims agents, to pro bono attorneys participating in this pilot.

The VA letter will inform Veterans of a 1-800 hotline and website to connect them to an attorney who is willing to assist with their claim, free of charge.

Under the partnership, the ABA and LSC will match interested Veterans and attorneys on several factors, including geographic location, complexity of the claim and the Veteran’s and attorney’s preferences on the nature and scope of representation.

VA is continuing to implement several initiatives to meet the Department’s goal to eliminate the claims backlog in 2015.  As a result of these initiatives, VA’s total claims inventory has dropped to its lowest levels since March 2011.

The number of claims in the VA backlog – claims pending more than 125 days – has been reduced by 18 percent, compared to the highest point in March 2013.

Veterans can learn more about disability benefits on the joint Department of Defense-VA web portal, eBenefits, at www.ebenefits.va.gov/.

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About Edited by Susan Bainbridge

At age 6, Susan was destined to be a journalist and photographer.  In 1980, Susan founded Bainbridge News and The Bainbridge Chronicle Newspaper. Bainbridge News specializes in Military and National Politics, including Military Funerals and Burials and Political Funerals and Burials.  Susan has covered the White House, the Pentagon and Capitol Hill. She has covered every president from Ronald Reagan to Barack Obama. Recognized for her versatility, Susan has also covered finance, crime, civil rights events, marches, sports, musical events and more. In 1990, she established Bainbridge Photography, an On-Location photography company. In addition to military and political events, including Military and Political funerals and burials, Bainbridge Photography expanded into covering ALL funerals and burials, receptions, weddings, real estate, inventory, insurance, portrait, head shot, pets, fire and Hazmat.  Miss Bainbridge believes in going the extra mile. "My Clients always come first." In 1980, Susan began her career in Washington, D.C., working for WMZQ Radio as a reporter and guest hostess from 1980 to 1985. Intrigued by radio, Susan wanted to write, freelancing for radio, television and print newspapers, including AP, The Washington Post, The Washington Times, The Northern Virginia Sun, The Press-Republican and The Bainbridge Chronicle (established by Susan Bainbridge). In 1986, Susan worked at WDCA-TV Channel 20 as a guest hostess for "Eye On Washington." From 1990 to 1994, Susan reported and anchored for "The Arlington Weekly News." Additionally, she produced a segment for the G. Gordon Liddy Radio Show. A prolific writer, while in high school in 1977, Bainbridge wrote an episode for NBC's "Little House on The Prairie" entitled "Laura's Best Friend." Though the show's producers did not use the script then, NBC producers encouraged Susan to pursue a writing and journalism career. Susan is a member of the National Press Club, the National Press Photographer's Association and the Society of Professional Journalists. Susan Bainbridge's recognitions include from former Presidents Ronald Reagan, George Herbert Walker Bush and Bill Clinton, former First Lady Nancy Reagan, former British Prime Minister Margaret Thatcher, the late actor Lorne Greene, among many others. BAINBRIDGE NEWS was founded in 1980 by Susan Bainbridge (a sixth generation writer), a third generation journalist, a first generation photographer and a fourth generation entrepreneur. She is the first generation to establish a news business. Bainbridge News is dedicated in honor of Miss Bainbridge's late grandfather and idol, Mark S. Watson (The Baltimore Sun editor and war correspondent from 1920 to his death in 1966).

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